Credit Hours: 3.00
Format: Video
Run Time: 1 hour 6 minutes
Course Launch Date: 08/1/2023
Course Review Date : 07/31/2026
![DSPaths Module 108: Interpersonal Communication Image](https://lms.professionaltrainingmatters.org/wp-content/uploads/2021/06/108-module-253x143.jpg)
This Module discusses techniques of effective communication and tools for achieving mutual understanding. Learners identify barriers to successful listening, and the traits of a great listener. Role-play activities investigate four approaches to communication and emphasize the skills and behaviors of an assertive communicator, particularly for use in difficult situations.
Course Chapters:
- 1. Introduction & The Process of Communication
- [Quiz] Introduction & The Process of Communication - Quiz
- 2. Achieving Mutual Understanding
- [Quiz] Achieving Mutual Understanding - Quiz
- 3. The Four Approaches to Communication
- [Quiz] The Four Approaches to Communication - Quiz
- 4. Special Techniques for Difficult Situations
- [Quiz] Special Techniques for Difficult Situations - Quiz
- 5. Conclusion
- [Assignment] Conclusion - Assignment
- 6. Course Evaluation - DSPaths Module 108: Interpersonal Communication
- Identify at least five barriers to effective listening.
- Define the goal of communication.
- Identify the qualities required for an assertive communicator.
- Demonstrate the use of “special techniques” for assertive communication.
- Describe the four approaches to communication.
![Various Experts image](https://lms.professionaltrainingmatters.org/wp-content/uploads/2021/07/diverse-leadership-team.jpg)
Various Experts, Skilled & Knowledgeable Professionals
This training was developed with the support and partnership of a variety of experts with diverse backgrounds and knowledge
Price: 39.99